7 Tenets of Taxi Terry [EPUB]
13 August 2015, 04:29
2014 | EPUB | 0.67MB
Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read
No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life.
Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success.
These are the 7 Tenets of Taxi Terry:
- Set high expectations--then, exceed them!
- Delivering what helps the customer . . . helps you.
- Customers are people--so, personalize the experience.
- Think logically--then act creatively and consistently.
- Make the customer the star of your show!
- Help your customers to come back for more.
- Creating joy for your customer will make your work--and life--more joyful!
If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins.
7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go.
Accounting for Small Business Owners [EPUB]
13 August 2015, 04:27
2015 | EPUB | 4.6MB
All the financial accounting a small business will ever need
Owning and running a small business can be complicated. On top of developing, marketing and selling your product or service, you've got to be prepared to handle the money that's coming in, pay your employees, track expenditures, consider your stock options, and much more.
Accounting for Small Business Owners covers the entire process of establishing solid accounting for your business and common financial scenarios, and will show you how to:
- Set up and run your business
- Manage and sell your product or service
- Perform a month-end balancing of accounts
Packed with definitions of basic accounting terms, sample accounting statements, and a wealth of tips and tricks to simplify the accounting process, Accounting for Small Business Owners has everything you need to get the job done!
Stock Market Investing for Beginners [EPUB]
13 August 2015, 04:26
2013 | EPUB | 2.93MB
Learn how to invest your money the smart way.
All forms of investment share a common purpose: to provide for a better future. Stock market investing is one of the best tools you can use to build a more secure financial foundation for you and your family. However, for those of us who aren't professional stockbrokers, the process of stock market investing can seem complex and bewildering. Stock Market Investing for Beginners will arm you with the information you need to understand the basics of stock market investing, and start taking control of your financial future. Stock Marketing Investing for Beginners will take the frustration and intimidation out of stock market investing, so that you can make the investments that are right for your financial goals.
Stock Market Investing for Beginners gives you the tools to start investing wisely and successfully, with:
- Straightforward explanation of the fundamentals of stock market investing
- 10 key stock marketing investing questions answered
- 5 strategies for picking winners
- Useful advice on buying, selling, owning, and diversifying
- Invaluable tips on building your financial portfolio through stock marketing investing
The sooner you start investing, the better off you will be. Stock Market Investing for Beginners will show you how to make a small investment now, for a better tomorrow.